Q1. How would you rate your recent experience regarding physical therapy treatments with us.

Poor

Fair

Good

Excellent

1. Courtesy of the staff that greeted you at the front desk

0% (0)

4.7% (7)

95.3% (143)

2. Length of time you typically had to wait before your appointments

0% (0)

2% (3)

12% (18)

86% (129)

3. Comfort and cleanliness of treatment areas

0% (0)

6.7% (10)

93.3% (140)

Other

6 responses (click to view)

2016-09-09

Your facility was always quite clean, and I was always greater with a smile!

2016-08-26

Warm and friendly greeting when first entered front door

2016-05-27

Everyone I encountered were welcoming and professional. And I so appreciate the t-shirt and cool bag.

2016-04-04

Very considerate staff ,always trying to make visit better.

2016-02-12

I enjoyed working with Myriah--now if I could maintain the exercizes she set me up with. . . .!!!

2015-10-06

Superior

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Q2. Please indicate the degree to which you agree with the following statements;

Disagree

Somewhat Agree

Agree

Strongly Agree

1. My therapist was able to view things from my perspective (saw things as I did).

0% (0)

0.7% (1)

22.7% (34)

76.7% (115)

2. My therapist understood and considered my emotions, feelings and concerns.

0% (0)

1.3% (2)

16.7% (25)

82% (123)

3. My therapist was knowledgeable and clearly explained my condition/injury to me.

0% (0)

1.3% (2)

18.7% (28)

80% (120)

4. My therapist provided clear goals and I understood the treatment plan.

0% (0)

18% (27)

82% (123)

Please use the space below to describe how you felt about your treatment outcomes.

113 responses (click to view)

2017-06-27

I was happy with my treatment outcomes.

2017-06-21

I am very satisfied with the outcome. I have full range of motion in my wrist. My shoulder is functional without pain.

2017-06-06

Very satisfied.

2017-06-02

I can do everything now!

2017-06-02

Very pleased!

2017-05-18

They did really good.

2017-05-16

I can walk MUCH better and learned exercises to continue to improve.

2017-05-09

Great. 2 goals were reached, 1- Pin in left knee went away, so when I went to bed it did not hurt. 2- Road trips did not have to stop so 2 could get out of car and work.

2017-05-08

I feel very positive & know that if I have or need treatment they will help.

2017-05-08

Very good. I can walk without falling down. I also can move with less pain and more confidence.

2017-05-08

Very Good

2017-05-08

I was considerably better. Nate tried everything he could to improve my therapy. Thank you.

2017-04-28

I am very pleased with the treatment I received from both Nate and Des

2017-04-26

I was very pleased with my therapy outcome. Now I am able to walk my dogs, and with continued exercises I can get even better.

2017-04-19

Very good program. I left with no pain. Helped me a lot.

2017-04-19

Of course I'll go back if they ask me to.

2017-04-12

My treatment was great, I could not put much weight on my foot I had surgery on at the beginning. By the end, I could balance on a wobble board on my bad foot, throwing a medicine ball with no issues. My foot feels better than before surgery.

2017-04-11

I received the tools/exercises I needed.

2017-04-10

Excellent.

2017-04-06

I feel the treatment worked very well for me.

2017-04-04

Before therapy I was in bad shape. After the therapy with Dry Needling and in the pool I was 90% better. And continued to be at 90% the rest of my treatment.

2017-03-31

I was thrilled to pieces that I finished earlier than anticipated. I promise Nate that I would exercise at home. Even though my 86 year old body says enough.

2017-03-31

Very satisfied

2017-03-23

I liked it so well I stayed for 14 months. I have no complaints at all for the treatment I received. Almost like home!

2017-03-17

My therapy was great, all involved were wonderful and helpful.

2017-03-15

I feel really good. It was very professional and helpful.

2017-03-13

Excellent.

2017-03-06

I'm very pleased with my outcome.

2017-03-02

Saw a lot of progress, wish I could go back. Lack of insurance.

2017-02-28

Therapy on my knee was very painful when I started, but after 7 weeks of therapy the results are amazing.

2017-02-17

I had such an excellent experiences with Fremont last year with Jeff when I had rehab. I felt fortunate he was "on loan" to Rawlins last Fall with my knee rehab.

2017-02-17

Very satisfied-Goal was not to eliminate pain, but to have a tolerable lever and avoid surgery.

2017-02-16

Very good!

2017-02-13

Very good. i am going back to use the machines independently this week.

2017-02-13

Zac did a great job of guiding me through strength exercises, and Myriah provided good info on exercises and stretching techniques going forward

2017-02-13

I feel less pain now from when I had first started.

2017-02-13

Myriah was a great and really helped relieve my headaches and also recover from my major surgery. She listened to me and never pushed too hard.

2017-02-13

Due to my injury, i think everything turned out very good.

2017-02-06

OK.

2017-02-06

Great

2017-01-20

I am taking that this was for my last treatment. Nate was great- the first treatment he had me work with another therapist and I feel that she hurt me more than helped me. Pulled a groin muscle and it set me back. Really didn't show me what a proper way to do exercises.

2017-01-20

Nate did an excellent job with my therapy. He was very helpful with my pain, even though I will not continue treatment due to my injury.

2017-01-18

Nate has really helped me in getting my strength back from hip surgery. Coming to my home is such a plus because of weather and not able to walk too good.

2017-01-12

I was not able to continue treatment due to financial reasons, but I am able to say if I could of it would have helped.

2017-01-11

I came a long way from where I was. My problem was with surgery- had to have my hip redone.

2017-01-05

Good.

2016-12-27

Therapy was to determine if the condition in my knees would improve. Results were as expected.

2016-12-13

Great!

2016-12-05

I feel a lot better overall, i couldn't have done it without Myriah !

2016-11-30

Excellent

2016-10-31

Myriah and I both agreed that I was not improving enough to continue treatment.

2016-10-24

Outstanding

2016-10-21

I am more than pleased with my outcome. I thought I would be much worse off at this point in my recovery. They did an excellent job helping me recover.

2016-10-17

Feeling much better- treatment was successful

2016-10-17

Excellent therapist and quality!

2016-10-11

I am very pleased with what was accomplished. I really looked forward to each therapy session because of the pleasant environment and smiling faces of all employees.

2016-10-10

I am very pleased with the progress I made in this 2 weeks in Rawlins Wy. This facility is excellent.

2016-10-10

I was extremely pleased with my outcome.

2016-10-10

Zac did very well to inspire me to push harder!

2016-09-27

I felt good about it. They showed me what I needed to do and I am doing it at home. My insurance isn't paying anything so I need to be able to just work on it at home.nothing

2016-09-15

I was very pleasantly surprised.

2016-09-15

I feel my treatment was everything it needed to be! I felt welcomed every day I was there and I left feeling even better after every treatment. I learned a lot about my injury and how to help get my arm back to normal! It was a great experience!

2016-08-26

Did theropy so you felt good, not to over exert and have more pain

2016-08-23

Myriah is an excellent therapist. She is thoughtful, caring and very knowledgeable. I would recommend her to anyone. She is an amazing asset to your establishment.

2016-08-22

Top notch-excellent!

2016-08-10

Totally Satisfied!

2016-08-02

Good

2016-07-29

Improved my condition great. Thank you.

2016-07-28

Improved my condition greatly. Thank you

2016-07-21

I am very happy with the strength I have gained in my back but evidentally the neck pain will be with me awhile longer. I will continue with the exercises they provided and am anxious to be stronger and pain free

2016-06-02

Satisfactory and very helpful.

2016-05-31

I am able to use my right arm more than I believed possible when I started therapy.

2016-05-27

It seemed as if Nate had, at one time, personally dealt with the same problem that I am dealing with. He is also the picture of good health, which gave me confidence in him. I feel that my home exercise plan will have ongoing benefit, so that I can continue doing all the fun things in my life.

2016-05-26

Very pleased!

2016-05-19

I was amazed that the treatments eleviated my pain and made me feel great in a short amount of time. I also like the idea that I can continue to do the stretching without purchasing special equipment, so I can continue to function without pain.

2016-05-18

When I started PT I was almost in a wheel chair and was using a walker, couldn't drive. This was in October, missed all of November. Was in Idaho. My daughter was caring for me. In April when I was done and walking by myself and driving around town for my errands. You have no idea how good this feels.

2016-05-16

Good.

2016-05-05

Elizabeth was excellent, caring, gracious and pushed me to do better.

2016-04-29

As I wrote in a letter to you...I went in with my goals and Jeff worked a treatment plan to accomplish those goals.

2016-04-04

Excellent, I'm not in pain, much more mobile. The therapy I received worked, and before I left Jeff gave me options if I needed anything just call. I wouldn't go anywhere else and Jeff was awesome .

2016-02-29

Great.

2016-02-29

Everything was great at Fremont Therapy Group

2016-02-12

I was there for cardiac rehab, but had to work on a bad knee first. I am almost pain-free, barely limping and able to work without too many stops for my heart.

2016-02-12

I felt Jeff did a great job and everytime I came away I felt like I had accomplished something. my outcomes were always positive.

2016-02-01

Very pleased

2016-01-22

Very pleased with how well I continued to heal and recover from surgery. Very happy how I can move my hand and wrist with almost no sign of injury.

2016-01-21

I could feel the difference from when I started and the improvement at the end. I had good teachers.

2016-01-14

My condition has greatly improved. I am much better able to function normally without pain.

2016-01-13

With the extent of my arthritis, I knew I wouldn't miraculously regain full ROM, but I expected and received small changes in improved ROM and decreased stiffness in raising my hands above my head. Surgery may be the next step.

2016-01-04

Even though I may never regain 100% physical abitlity and still have some pain, the quality of my life has improved greatly as a result of the physical therapy I received. I am so thankful!

2016-01-04

Shoulder feels great couldn't do much for my arthritic wrist.

2015-12-28

I feel we achieved our goal.

2015-12-16

After a few visits my numbing started to subside at the completion it was almost nonexistant

2015-12-07

I am extremly pleased that I can walk & not waddle. 120 degrees in bending my leg is excellent!

2015-12-01

I still have work to do but this is the fastest that I have recovered from a TKR.

2015-11-25

Excellent

2015-11-20

Very Happy

2015-11-10

Elizabeth was well versed and cared, couldn't ask for a better therapist.

2015-11-10

I was shocked at how fast I regained mobility and loss of pain, Jeff understands how to get me back to normal.

2015-11-06

Back pain gone.

2015-11-06

It was an awesome experience- I was hesitant at first and I'm not sure why as the experience was awesome.

2015-10-16

Healed quickly

2015-10-16

Less pain and more strength in right leg.

2015-10-13

I felt I received the best of care, physically, mentally and emotionally. Thank you!

2015-10-13

Excellent!

2015-10-09

My treatment was excellent. I liked to be pushed! Thank you. It was a good experience.

2015-10-09

generally very positive

2015-10-09

Good

2015-10-06

Improved my quality of life tremendously. Great people

2015-10-02

My treatment was excellent and my therapist was great. She understood my need to get better. When I was down because I thought I needed to get better right away, she helped me understand it would take some time.

2015-08-14

My recovery was much faster than I thought it would be. My recovery was much faster than I thought it would be.

2015-07-29

I had very good treatment.

2015-07-16

My treatment was very good.

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Q1. How would you rate the ease of scheduling your first appointment?

Poor (1)	0.4%
Fair (4)	1.5%
Good (58)	21.7%
Excellent (204)	76.4%

Q2. How would you rate the friendliness of the staff who greeted you and prepared you for your first visit?

Poor (0)	0%
Fair (0)	0%
Good (38)	14.2%
Excellent (229)	85.8%

Q3. How well were your insurance benefit questions answered?

Poor (0)	0%
Fair (6)	2.2%
Good (138)	51.7%
Not Applicable (123)	46.1%

Q4. How well did your therapist explain your condition and future treatment plan?

Poor (0)	0%
Fair (1)	0.4%
Good (61)	22.8%
Excellent (205)	76.8%

Q5. How well did your therapist explain your home program, the scheduling process and the importance of keeping scheduled appointments?

Poor (0)	0%
Fair (1)	0.4%
Good (65)	24.3%
Excellent (201)	75.3%

Q6. Please add any comments regarding your first experience with us? (Optional)
121 responses (click to view)

2017-06-16

They had no idea what they got into when I meandered through the door. It's been fun!!

2017-06-14

Good atmosphere, friendly staff.

2017-05-18

I went there thinking I wouldn't go back because of the long trip to and from.....but that didn't last. Because..... Nate brought up some NEW information to me. I was impressed and still am impressed.

2017-05-11

All explanations were well done, Micah was very friendly. My husband felt very well at ease. Great therapist.

2017-05-08

Good.

2017-05-08

Satisfied.

2017-04-30

Nate did a great job!

2017-04-26

Everything was easy to understand. Very thorough!

2017-04-26

Was very impressed with my first visit and program that was put together for me. Was feeling better fast!

2017-04-25

Very pleasant. Great staff.

2017-04-19

For everything I was told what to do and felt very safe.

2017-04-19

Explained very well before & what I would need to do & was there just in case I lost my balance and that I wouldn't be tap dancing my way out of the building.

2017-03-27

Excellent. I feel Nate explained my condition really well. He took time to break it down into layman's terms and explained what he wanted to do to get me back on track. I have confidence and trust in him and that's says a lot.

2017-03-25

good

2017-03-24

Besides the new building, of course everything seems to be very well organized

2017-03-08

Everything was fine with one exception. My appointments were really scrambled around, the "I" had to cancel #2 due to a funeral. All the rest should go smoothly. The entire staff is very friendly!

2017-02-22

Very good.

2017-01-19

First class facility

2017-01-18

Took time to explain everything and made me feel comfortable. Also, took time to answer all my questions. Sometimes people rush but Nate was very patient.

2017-01-13

Nate was very patient and Understanding

2017-01-03

Very good.

2016-12-22

My Staff was very friendly and helpful! Glad ice is applied after therapy!

2016-12-15

Felt comfortable. Very clean atmosphere, also friendly.

2016-12-15

It was great.

2016-12-13

I liked the open area feeling.

2016-12-13

Really Enjoyed my rehab!

2016-12-12

My first visit was beyond expectation! Myriah and Zac whom I have been working with have done so good explaining my exercises and answering my questions, and are extremely friendly.

2016-11-29

Everything of the visit was excellent/

2016-11-29

First class professional and therapy is going very well.

2016-11-29

I have been treated very well. They listen to my concerns. Every one from Peggy to both assistants are very welcoming. Nate tells me jokes that make me laugh to tears.

2016-11-23

My first experience was good. I was not sure what to expect but jeff got me up and going strong.

2016-11-10

First experience was exactly what I expected. Very well presented and in a very mannerly professional way. Myriah is awesome!

2016-11-01

Very friendly staff, feel much better!

2016-10-20

Nate expanded everything. Did very well in showing me how to do the exercises.

2016-09-22

Nate is excellent

2016-09-22

It has been a very good experience and I am already noticing a difference.

2016-09-14

My son enjoys going to therapy

2016-09-08

Nate is a wonderful, caring person, hard work. You couldn't have found a better person to manage your clinic. We love him. He's great. We came to your clinic when we heard he was there.

2016-09-02

To continue therapy until I can feel more confident on myself

2016-09-02

Myriah did a very professional job! Very courteous of well being & explained all questions asked. Very easy to work with & makes a person feel comfortable & that your goal will be reached.

2016-08-26

Looking forward to see improvement

2016-08-24

Great

2016-08-22

Very thorough & professional

2016-08-19

She was very thorough and helpful.

2016-08-11

Very professional It was my first visit so I look forward to my rehabilitation

2016-08-05

I felt very much at ease and feel confident that I can do the therapy at home between appointments.

2016-08-03

Outstanding!

2016-08-03

Excellent-No problems

2016-07-21

We had a good time.

2016-07-20

It was very comfortable and no pressure.

2016-07-05

Nate is a wonderful therapist and has worked on other members of my family. We all love him and his treatment manner. We followed him to Fremont when he moved there from his previous job. The staff is friendly and the other clients also seem pleased. The environment is calm and the positive attitudes of the staff make all the therapy sessions feel welcoming. The facility is new and modern which helps incorporate many different options for therapy. Overall it is a wonderful way to heal. Thank you.

2016-06-10

Great

2016-06-06

Myriah was wonderful. With her initial exam she covered every possibility before working on our daughter. She explained everything well. She is great with patients. I appreciate her taking the time to work through everything before beginning.

2016-05-31

Very thorough

2016-05-25

Should have same therapist all the time.

2016-05-25

It has been a great experience. All staff is so friendly aND caring. They interact with each other well and are always ready to help each other.

2016-05-19

Nate and Zac are great! Very helpful!

2016-05-18

Very pleased with Fremont Therapy Group. A very good experience with very helpful and knowledgeable staff. A very professional group.

2016-05-13

Excellent.

2016-05-13

Everyone is very friendly and professional.

2016-05-06

Jeff is very pleasant and good.

2016-05-02

ELizabeth has been very friendly and helpful in any questions. She is an excellent therapist.

2016-04-28

Myriah was very thorough making sure I understood all of her measurements and exercises.

2016-04-24

I felt I could trust Nate to help me get back to normal.

2016-04-14

I knew Nate from the hospital.

2016-04-13

Found the experience to be very friendly and amazingly helpful as far as my headache relief right away. Really could not believe it!

2016-04-08

Jeff was a huge help in my recovery.

2016-04-07

Excellent evaluation and explanation of treatment.

2016-04-06

Very nice facility!

2016-04-06

I really appreciated his patience. I was frightened and really dreading the first PT session.

2016-03-24

I am very impressed with the staff and facility.

2016-03-24

Everyone at Fremont that I have had the pleasure of meeting have been absolutely wonderful! They are all quite knowledgeable and openly share what I can expect for the rest of my therapy.

2016-03-07

Every procedure was explained very well.

2016-03-07

Well executed. Very thorough.

2016-02-22

Very good. I think Jeff and Zac have been great and I also think Nate does very well and I'm glad he's there. So happy to have Zac at sports programs.

2016-02-02

Great group of people at Fremont Therapy and made me feel welcome.

2016-02-01

I was very impressed with the thoroughness and professionalism that Myriah showed during the assessment; I felt listened to, and she explained my options very well. I left confident that the treatment plan she prescribed would get me back to 100%.

2016-01-26

My therapist treated me with a commited spirit and total acceptance.

2016-01-14

Jeff was very professional in his presentation of my therapy. He talked me though all phases.

2016-01-09

Intake was very thorough. Jeff asked and answered any questions I had and carefully listened to me as I explained my complete history.

2016-01-07

She was very thorough but haven't discussed treatments yet. Friday 1/8/16 we will i hope.

2016-01-06

Was very impressed with Therapy Group. Was very pleased with the therapy I recieved. Myriah was a very pleasant person. C.M.K

2015-12-17

Not enough attention, kinda felt rushed

2015-12-07

Very encouraging.

2015-12-04

Listens, and very concern to your pain and ability of your status. And explains all procedures of the therapy and outcome.

2015-12-04

Am pleased to have such knowledgeable and friendly therapists available in our small community.

2015-12-03

I feel finally I'll get better. Great visit

2015-12-02

Nice building and people

2015-11-20

I had a good experience

2015-11-13

Everyone was friendly.

2015-11-13

it was very pleaant everyone was friendly and I felt comfortable.M

2015-11-04

Because my medical problems started after a MVA 22+ years ago, I believe that it is in my best interest for any new medical personnel to know the background prior to my first visit to them. Nate was very patient and thorough with his information gathering.

2015-10-22

This is my second therapy process with Fremont Therapy. I look forward to working with the therapists, knowing they will provide excellent care.

2015-10-09

I have found my initial experience and my subsequent treatments to be cutting edge. I am pleased with my progress and look forward to gaining more mobility and better balance as my treatment continues.

2015-09-22

Very good and enjoyable to go to.

2015-09-22

I feel we made good progress and I will get better

2015-09-19

Initial experience was positive, seem like the staff cared and would like to help in my recovery.

2015-09-11

Excellent people, excellent facilities.

2015-09-11

Occupational Therapist was very thorough. He explained in detail and gave me a printed copy of exercises/therapy to do.

2015-08-31

Very friendly staff! I really have enjoyed working with Jeff and Zac. They made me feel comfortable right away.

2015-08-28

Everyone helpful. Like the therapist.

2015-08-28

I appreciate a therapy place that has friendly staff and willing to work with you!

2015-08-28

Everything was great and they treated me well.

2015-08-27

Very friendly and jovial staff that smile a lot. Please don't change! Thank you very much

2015-08-18

Very good

2015-08-11

Scott was very thorough and took the time to diagnose the problem through a series of treatment/test steps. He took to the time to explain and didn't hurry the process.

2015-08-10

So far I am pretty pleased. Love how comfortable you make us feel.

2015-08-09

The moment I entered the building the care and concern of the staff was apparent with the first greeting. As a patient having someone listen to my concerns and needs was a breath of fresh air in this world where everyone is in a hurry. Thank you!

2015-08-07

You were life savers. I walked in thinking I was ready to die. I walked out a new person and excited about how much better I felt.

2015-07-05

Scott gave me so much new information that i didn't know and I'm a PT veteran with 6 prior knee surgeries. It was awesome to see these therapists still passionate about helping people obtain a better quality of life.

2015-06-29

The first visit was the best ever, I have never had an evaluation as through and informative any place else. I look forward to benefit from there service.

2015-06-24

My first visit was excellent. Everything was explained very well.

2015-06-23

Very pleased and informed found improvement receptionist was great

2015-06-18

very impressed. also feel like the proposed p/t will help me very much.

2015-06-16

FTG is amazing. Very easy to work with and converse with. Very understanding. Extremely knowledgeable and friendly staff.

2015-06-12

Great

2015-06-10

Very good experience.

2015-06-05

I was very happy with my first visit at the Therapy group. All the therapists were very nice and went above and beyond to help the patients.

2015-06-04

Delightful experience! Beautiful facility...and Brent was very friendly, as was the girl at the reception desk (can't recall her name).

2015-06-01

The people are very friendly, and the therapist are very good!

2015-05-26

I went in today not knowing what you could do for me. I let feeling confident that with your help and hard work I can regain strength and more mobility in my foot and leg. Thank you.

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