Real Time Satisfaction Survey
Current First Impression Score
Current Review Your Care score
Here's what our patients are saying about us:
Review Your Care Survey:
Q1. How would you rate your recent experience regarding physical therapy treatments with us.
|1. Courtesy of the staff that greeted you at the front desk||
|2. Length of time you typically had to wait before your appointments||
|3. Comfort and cleanliness of treatment areas||
Please use the space below to describe how you felt about your experience with the front staff.266 responses (click to view)
2018-02-23My questions and form of therapy was always excellent.
2018-02-23Front staff were very friendly and helpful with appointments. The wait was never very long.
2018-02-23Tina always personally greets me and says goodbye and asks how I'm doing and has a minute to chat. She is also very efficient and helps all over the clinic. If her computer is down she's off cleaning or restocking, etc. I don't think the phone ever rings more than 2 times before it is picked up.
2018-02-23Pleasant and interested in patient.
2018-02-23My experience with Kati and Adam was excellent. Todd made me hurt and had a set back after the first time he worked with me.
2018-02-21Everybody was so polite, happy, professional, and didn't mind helping you out!
2018-02-19I felt good.
2018-02-15Tina always personally greets me and says goodbye and asks how I'm doing and has a minute to chat. She is also very efficient and helps all over the clinic. If her computer is down she's off cleaning or restocking etc. I don't think the phone ever rings more than 2x before it's picked up.
2018-02-13Excellent. I highly recommend Jeff as a competent able physical therapist.
2018-02-13Helpful. Bookkeeping staff could be more pleasant.
2018-02-13I am extremely pleased with my service and always looked forward to coming in.
2018-02-13Very welcoming, alaways had a smile and called me by name when greeting.
2018-02-13They were great and helpful.
2018-02-12Courtney was amazing and supportive
2018-02-12Ecstatic and accomplished!
2018-02-08The staff at FTG has been professional, polite, and concerned about my health. The staff kept me informed about my treatment options, exercises that work best for my problem with my shoulder and neck, and assisted me with insurance and payment options.
2018-02-08I loved going to PT at Fremont. Staff is knowledgeable, fun, friendly, helpful. I wouldn't go anywhere else.
2018-02-07Always friendly and courteous. Always accomodating when I had to change my schedule.
2018-02-07Front staff was so wonderful! So friendly and helpful!
2018-02-06I love them all. They make you feel like family.
2018-02-06She was very nice and kind, friendly.
2018-02-05They would greet you with a pleasant “good morning” and ask how you were doing today.
2018-02-02Very nice and welcoming as you entered and left.
2018-01-30They were excellent.
2018-01-24I've had therapy here for many surgeries and wouldn't go anywhere else for rehab.
2018-01-24Very professional and friendly greats with a smile :)
2018-01-24Very on the ball and pleasing and polite!
2018-01-24Very nice, called me by my name
2018-01-24Amazing staff; courteous and professional. Highly recommend!
2018-01-23Great! Tom is a great guy and very smart. Better pay him whatever he wants. Don’t lose him.
2018-01-22I was always greeted. Feel like I got excellent care and am better.
2018-01-22Great place, great people, great results. Thanks!
2018-01-19Friendly - no issues, always welcomed
2018-01-19Great. Couldn’t ask for better treatment.
2018-01-19Nice to be greeted with a friendly smile and being asked how you are doing!
2018-01-19Always pleasant and greeted me right away.
2018-01-19Very nice and courteous. Asking how I’m doing, giving me things to do to help me work through the times I wanted to give up.
2018-01-18Courteous, helpful, personable.
2018-01-18Very professional and nice.
2018-01-17Always friendly. Helped change appointments when needed. Very accomodating.
2018-01-16I was pleased.
2018-01-16Very friendly. Always had a pleasant greeting. “Good morning” Called me by my first name.
2018-01-15They are very friendly, helpful and informative!
2018-01-15Friendly, helpful, courteous.
2018-01-15It was a welcoming environment.
2018-01-12Great, very productive.
2018-01-08They were friendly and always greeted me.
2018-01-08I enjoyed the front desk staff and all of the staff at Fremont Therapy Group.
2018-01-08Front staff always greeted me by my name and with a smile. Very warm and welcoming!
2018-01-08Darce was very friendly and professional.
2018-01-08They worked hard to provide a good physical work out that made me feel it in my muscles. They were always cheerful and provided a variety of exercises.
2018-01-08Very well treated.
2018-01-08I was treated very well and they worked so well with Lee and I.
2018-01-08Totally professional and very helpful!
2018-01-08It was the best
2018-01-04I always felt like I was the most important client while they were working on me.
2018-01-04I've always found the entire Fremont Therapy staff to be very professional and fun. They make our experience enjoyable.
2018-01-03I loved Stacey and Wendy.
2018-01-03Stacey is awesome, works hard to be of help.
2018-01-03Very friendly and informative.
2018-01-03Always said “hello, and my name”. Me me feel at home. This is the 4th time I have had to use FTG. Each time was very rewarding. Helped me a lot with my knees, shoulder, and right arm. Each time gave me a print out of exercises to help me continue therapy at home.
2018-01-02Very kind and very on top of things.
2018-01-02Very kind and very on top of things.
2018-01-02Very helpful and pleasant!
2018-01-02Very professional, friendly, and inviting. Would definitely recommend Fremont Therapy!
2018-01-02Front office staff is very helpful at all times.
2018-01-02FTG personnel were akk friendly and I would or will recommend FTG to everyone.
2018-01-02They are very friendly and inviting. They always put the patient first.
2018-01-02Front staff is great. Everyone that works there is friendly and seem to be a very happy group.
2018-01-02The staff was great from Darce to Mitch. I had the pleasure to work with Mitch, Todd, Adam, Justin, Kyrstin, and Whittney. Everyone was great to work with and was very knowledgeable.
2018-01-02Awesome and friendly.
2017-12-27Very pleasant and professional and courteous
2017-12-27The front staff was extremely friendly and nice. They always greeted me by my name. They seem very capable in their jobs.
2017-12-27Front staff was prompt and responsive to all my needs.
2017-12-27Staff was thoughtful, respectful and friendly
2017-12-27She was very pleasant
2017-12-27Tina always greets me with a smile! :)
2017-12-27Awesome staff. Great experience. Staff made therapy fun!
2017-12-27Good experience, pleasant personable staff.
2017-12-22Can't ask for a more welcoming and friendly front desk!
2017-12-22Everyoe was friendly and helpful.
2017-12-22Beautiful facility and well maintained and managed.
2017-12-22They were very pleasant and made me feel welcome
2017-12-20They took care of everything i needed
2017-12-20I would refer everyone.
2017-12-20Everyone was great!
2017-12-20Wendy is wonderful, polite, and very friendly. Love her smile.
2017-12-19The new therapy area is the best thing that has hit Green River. I especially like the pool.
2017-12-19The front staff was excellent! It was clean and they took very good care. I had a great experience and recommend this place highly!
2017-12-18It was always nice coming into a friendly face and a “good morning”.
2017-12-18I feel very satisfied and feeling stronger.
2017-12-15The therapy I received contributed greatly to my general mobility and moving about,
2017-12-14helpful and courteous.
2017-12-14Everyone I dealt with was exceptional.
2017-12-11Jeff was very caring, compassionate, and considerate therapist. I enjoyed working with Jeff and would recommend him to everyone.
2017-12-11Front staff was excellent
2017-12-11All the staff I had contact with from start to finish was excellent.
2017-12-11Very nice happy funny
2017-12-08I love the team and facility! I always feel welcome, cared for, and well treated!
2017-12-08I was treated with respect and efficiently. I was also treated as almost family.
2017-12-07I was treated with respect and kindness
2017-12-07Over all very kind and knowlegable. Very understanding.
2017-12-07They were friendly and courteous.
2017-12-07They were very friendly.
2017-12-06Never had PT before coming here. The staff was great and I feel that I did benefit from PT.
2017-12-05Always alert and eager to assist.
2017-12-05Very friendly, very helpful.
2017-12-05Very helpful, friendly, cheerful. Greeted every patient warmly.
2017-12-05Great experience, will recommend to people or use in the future.
2017-12-04They always greeted me by name after first visit and were very friendly but did their work.
2017-12-04Everyone is friendly. Enjoyed the conversations between therapists.
2017-12-01I loved and looked forward to seeing Darce! She’s such a friendly face and always greets her customers when they walk in the door!
2017-12-01Good Therapy - I saw a real improvement with my mobility - oh - the staff are friendly, fun and make it a more positive experience. A warm atmosphere.
2017-12-01The staff was friendly, compassionate, and made a concerted effort to greet and make everyone comfortable. Very clean area.
2017-12-01Loved Darce. Very welcoming.
2017-12-01They were always very friendly and helpful.
2017-11-27They were great people. No problems what so ever.
2017-11-27Darce was always welcoming, knowledgable and helpful. Great experience.
2017-11-27Always greet m. Wonderful staff.
2017-11-26The staff was funny, curious, helpful, professional, knowledgeable, listened, and made it fun!
2017-11-21Highly professional staff. Courteous.
2017-11-21The front staff was very friendly and always seemed happy.
2017-11-20Tina was very courteous, even friendly, but she was also very competent and thorough.
2017-11-16I felt great
2017-11-16They are great!
2017-11-16Very pleasant- professional but also personable. Always made you feel at ease. All the staff seemed to have a good rapport with one another.
2017-11-16Myriah worked with me after my full hip replacement in June. Complication during one week into therapy. I ended up with having to have another surgery on the same leg in July. Upon coming back, Myriah worked with me to get my strength and movement back. Excellent, thank you!
2017-11-14They are very professional and when the regular was absent, the other therapist filled in which was unexpected. Most places doctors or others aren’t aware of what front desk people do. It was good to see nobody missed a beat there!
2017-11-14Always friendly greeting.
2017-11-09I received excellent therapy by well trained and caring therapists.
2017-11-09Always polite and helpful.
2017-11-07My experience with the front staff was excellent. They speak english and spanish. I really trust this team.
2017-11-06Always friendly and helpful. Never had to wait.
2017-11-06They are amazing!
2017-11-01All of the staff was very friendly
2017-10-27They are all awesome. Had thee best physical therapist around. So good!!
2017-10-25Courteous, friendly and knew who I was and who my therapist was, always took care of my needs such as appointments and calls.
2017-10-23Very pleasant, helpful and courteous.
2017-10-23Staff was very friendly and helpful.
2017-10-23It's always a pleasure to have positive and knowledgeable people help us get through our pain.
2017-10-17Wendy was excellent.
2017-10-17Everyone was extremely friendly and courteous.
2017-10-16Darce is very sweet and accommodating. She’s GREAT!
2017-10-16Always friendly and welcoming.
2017-10-11They were friendly and professional
2017-10-11On my third visit I asked the front staff about the cost of the services. I was told that with my insurance it should be about $30 per visit. But they had not seen a reply from my insurance at that time. Come to find out that after about 8 visits I got my first bill to the tune of over $900. Not quite what I was told. That was the end of my visits.
2017-10-09Very efficient and friendly! Good team
2017-10-09Always pleasant and extremely helpful.
2017-10-06Computer handouts - home exercise program handouts helped remind me of my PT exercises. Thank you!
2017-10-05Friendly and fast service.
2017-10-05The front staff is friendly and seem to be genuinely interested in me as a person. Always greeted me with respect. They also are knowledgable with regards to scheduling and our therapists needs.
2017-09-29Always have a good time and enjoy the friendliness of all even when they make me work. Love them all.
2017-09-29They have always been excellent
2017-09-29Wonderful staff, friendly and knowledgeable
2017-09-28Very good attention to customer.
2017-09-27Very friendly and helpful.
2017-09-25Very friendly. Always in very good spirits. A good way to start a day.
2017-09-22The front staff was very professional, friendly and helpful.
2017-09-21They were very helpful and very fun.
2017-09-21The therapists were amazing!
2017-09-21Always welcoming and upbeat.
2017-09-21Warm, Caring - superb environment and staff! Love them all!
2017-09-20I especially liked the friendliness of the gal at the front desk. She was always professional, but it was great to be greeted with my name!
2017-09-20Very friendly and seemed interested in your needs.
2017-09-20They were all terrific people. Very professional.
2017-09-15I really appreciated the dry needling it was new for me but very helpful. Courtney was very gentle and helped me through the pain. I will never go anywhere else. We've been coming here for about 10 years and I have always been treated with compassion and caring. I love everyone at Fremont Therapy.
2017-09-14I was greeted warmly and with recognition.
2017-09-12They are amazing. Very professional and courteous. Extremely helpful.
2017-09-12They always made me feel welcome and comfortable
2017-09-12Tina cracks me up!
2017-09-08They are very helpful, professional, and nice.
2017-09-07Wonderful, couldn't be better
2017-09-07They always treat me with respect, a smile, and kindness.
2017-09-06Very polite, and pleasant to deal with.
2017-09-06They were very helpful and cheerful.
2017-09-06Hard to believe you could find anyone better.
2017-09-05Everyone was extremely polite and pleasant.
2017-09-05The front staff were very nice and were always happy when they saw me.
2017-09-05All very nice and caring
2017-09-01I would say Excellent.
2017-08-30They were all so nice, I will miss going.
2017-08-30They were very fast, friendly and knew what they were doing.
2017-08-30While parking was limited at the old location, there was ample parking at the new location and many for handicapped.
2017-08-30The most I waited was 5 minutes
2017-08-30The whole staff is wonderful - they took good care of me.
2017-08-30Very friendly, always welcomes me by name.
2017-08-30Everyone was wonderful!
2017-08-29Always pleasant and helpful. Greeted by name at every visit.
2017-08-28They were (are) also great- very friendly.
2017-08-28Very welcoming and friendly. Always helpful.
2017-08-24I felt as though I was welcome every time I had an appointment.
2017-08-24Front staff was very professional and friendly.
2017-08-18Very good, friendly.
2017-08-16So Ashley was great Fremont therapy was great when I started it was Rocky Mountain Sports Medicine anyway Ashley work with me very close in great detail she showed me a lot of new moves and techniques that I hadn't seen before and help me greatly I appreciate her and your clinic and the staff there they were great thank you Jack
2017-08-15Very professional, nice, and friendly.
2017-08-15They are the best.
2017-08-15Very friendly, they all work really well together and are very productive. Their attitude and work ethic was amazing.
2017-08-11Front desk staff wa friendly, knowledgeable and a pleasure to work with.
2017-08-10Very friendly and help with any questions I had, also with scheduling.
2017-08-09Wendy and Peggy did an excellent job!
2017-08-09Staff was always pleasant & helpful. I never had to wait very long for Kris. I was 1st appt & usually early.
2017-08-09Been there several times, They are good.
2017-08-09Awsome group of people!! Always nice.
2017-08-07All very friendly and helpful
2017-08-07They were excellent because they would ask me how I was every morning.
2017-08-07It was very good and I experienced relief very early in the treatment.
2017-08-06Very friendly and helpful.
2017-08-03I always feel welcomed by everyone in the group. When I came in, I was greeted by name and made to feel special.
2017-08-01My experience was very good.
2017-07-31The experience was exceptional. The staff was superior. They were enjoyable, knowledgable, and caring.
2017-07-31Would highly recommend to anyone.
2017-07-31It has been a very great learning and growing experience. What a caring and encouraging staff!
2017-07-25I believe my time could not be used any better.
2017-07-25Competent, friendly yet professional
2017-07-20I really liked the staff. Everyone was very friendly and i had confidence in them.
2017-07-18Everyone was nice and pleasant. i felt at "home" there. Will choose them again!
2017-07-11Great! Cheerful, courteous and helpful! Accommodating and friendly.
2017-07-11I mostly was pleased that I learned some exercises to help relieve the problem.
2017-07-11The front desk was very helpful and courteous
2017-07-11They're super cool
2017-06-27Beautiful new building! Wonderful staff
Q2. Please indicate the degree to which you agree with the following statements;
|Disagree||Somewhat Agree||Agree||Strongly Agree|
|1. My therapist was able to view things from my perspective (saw things as I did).||
|2. My therapist understood and considered my emotions, feelings and concerns.||
|3. My therapist was knowledgeable and clearly explained my condition/injury to me.||
|4. My therapist provided clear goals and I understood the treatment plan.||
Please use the space below to describe how you felt about your treatment outcomes.276 responses (click to view)
2018-02-23The therapy that Jeff provided helped me excel past my physical abilities prior to my injury. I'm very happy with my therapy outcome.
2018-02-23I am very pleased.
2018-02-23It is too soon to tell but regardless it has nothing to do with my PT if my outcome is not what I hoped and has more to do with my surgery, my surgeon and mostly my own biology. My P.T. program has been right on target over the last 3 surgeries if only my body would cooperate.
2018-02-23I feel treatment worked well. My knee feels fine.
2018-02-23What she taught me will be very helpful and should be easy to keep up.
2018-02-23It was good. Very caring individuals.
2018-02-21Positive I will get back to walking without pain!
2018-02-19I feel great with my outcomes.
2018-02-16Good, I feel no pain anymore.
2018-02-15It is too soon to tell but regardless, it has nothing to do with my PT if my outcome is not what I hoped and has more to do with my surgery, my surgeon, and mostly my own biology. My PT program has been right on target over the last 3 surgeries if only my body would cooperate.
2018-02-13If I didn't have additional health problems, I would still be going here for therapy.
2018-02-13I am about 80% less painful and much more loose in the muscles.
2018-02-12better than expected
2018-02-08My treatment outcomes addressed my neck and shoulder injuries, assessed the best exercises for treatment, clearly defined how long therapy treatment would last, and kept me to to date on my progress.
2018-02-08I couldn't be happier about my progress back to full function.
2018-02-07I am pleased to have gained better mobility and strength
2018-02-07My back feels great again, like nothing ever was wrong.
2018-02-06Extremely pleased. I personally thought I would never walk as well as I am.
2018-02-06When I went in, my back and hips were killing me. When I left they were way better.
2018-02-05Kaitlin was wonderful. I’m already starting to feel 80% better.
2018-02-05Courtney is very clear to what the plans for me were going to be and she pushed me to perform to my ability. I have gained, but will continue to do therapy.
2018-02-05Valuable information for continued improvement.
2018-02-05The majority of my sessions were with Whittney. She is an excellent therapist. I learned a great deal from her. She is also a wonderful person. I had Todd for one session. He is also extremely good as a therapist and as a person.
2018-02-02I'm doing great and skied for the first time 14 weeks after total knee replacement! Although timid, I skied well. I do need to continue building muscle and endurance.
2018-01-24Still in rehab, but progressing
2018-01-24I'm very satisfied and pleased with the routines I was exposed to and their thoughtful appreciation. :)
2018-01-24I was very happy with the outcome
2018-01-24Excellent - My shoulder has almost no pain now
2018-01-24Still need more going to AZ will seek therapy there and when I return
2018-01-24It's been an amazing transformation.
2018-01-23Very fortunate to come 3 days a week.
2018-01-22I am much better.
2018-01-22My thumb and wrist are feeling much better.
2018-01-19I have a difficult back problem. Michelle has always worked great with me and given me the necessary treatment and guidance to improve, More surgery may be required on my back in the future but she has given me tools to deal with my issues on a daily basis. I definitely improved.
2018-01-19Feel good about all that Whittney had me do.
2018-01-19Very good. I definitely feel better. Even more alert and happier with less pain :)
2018-01-19He pushed me, but it was very helpful. Justin was great to work with and took the time to listen and offer suggestions.
2018-01-19Better than I hoped for.
2018-01-17Great- Justin always made me feel comfortable and pushed me to where I needed to be.
2018-01-16My muscle strength and flexibility have improved.
2018-01-16Program my therapist provided resulted in very good results. Considerable lessoning of pain.
2018-01-16Regained more strength in shoulder after surgery. Also improved mobility.
2018-01-15Ended up feeling much better
2018-01-15Wonderful! I am 100% improved. I can do things now that I haven't been able to do for 10 years.
2018-01-15Myriah looked beyond the typical and found ultrasound treatment to be radically effective.
2018-01-15It was a relief and I felt stronger than before.
2018-01-08The outcome was pretty much what I had hoped for
2018-01-08I feel I have reached my goals.
2018-01-08I was really pleased with my treatment and the encouragement I received was so helpful.
2018-01-08My treatment provided me with the ability to meet my goals of pain free movement.
2018-01-08Very pleased with all efforts and outcomes of therapy.
2018-01-08It was amazing how fast I got better!
2018-01-04I have a better outlook on my future homework, as explained to me by my therapist, she gave me an incredible head start.
2018-01-03I feel much better.
2018-01-03I feel that the only thing that held me back was me or the results of my injury.
2018-01-03Jeff set up a program just for me and my goals.
2018-01-02Feels like I am back to normal.
2018-01-02Feels like I am back to normal.
2018-01-02I was very pleased with the treatment and so was my doctor.
2018-01-02Pleased with outcome.
2018-01-02Jeff has my arm and hand working so much better then they have for years. A wonderful man to work with.
2018-01-02They did such a great job that I enjoyed my visits.
2018-01-02I am very happy. I never realized that I could strengthen the muscles around my hip implant to keep it from slipping. Because of Fremont Therapy, I am not going to have surgery!
2018-01-02So thankful for the great improvement in my hand.
2018-01-02My outcome was good. It was as good or better than I expected.
2017-12-29fantastic! Better than I expected
2017-12-27I had sciatica for over a year and Tom fixed my problem in less than 2 weeks - feels great!
2017-12-27My treatment made my knee more responsive to moving and enabled me to resume most of my activities
2017-12-27There was a large difference after therapy
2017-12-27Courtney, Paige, Hannah, Rebecca all contributed to my success. I feel like I had the dream team.
2017-12-27I feel the staff were invaluable in helping me achieve my goals.
2017-12-27Very satisfied with outcomes.
2017-12-22I was amazed at the speed I reached a comfortable outcome with excersizes I could manage without a lot of stress and pain.
2017-12-22Happy with the results.
2017-12-22Wonderful. Kris was very helpful in helping me achieve a level of improvement and suggesting exercises and activities I could do at home to continue the improvement.
2017-12-22I appreciated all did he even though with unrelated surgery I wasn't able to do all the things he would have liked
2017-12-20Over all, he was pretty knowledgeable
2017-12-20I would say excellent.
2017-12-20That it worked
2017-12-20Great! Nate knows just how far to push in our session.
2017-12-19Overall I had a great experience.
2017-12-18I FELT THAT MY PROGRESS WAS RIGHT ON BECAUSE ASHLEY DIDN'T PUSH THINGS PAST WHAT THE LIMITATIONS WERE AND SHE HAD ME DOING THINGS WHEN I WASN'T AT THE CLINIC. I FELT VERY PLEASED WITH HER KNOWLEDGE AND CARE.
2017-12-18I feel like I am stronger than I have been in years. I used to be in pain everyday, but now I am mostly pain free.
2017-12-18I feel motivated to continue with the exercises I was recommended to practice at home.
2017-12-15With my back condition I realized the therapist re-inforced that I must keep my routine going.
2017-12-15Very positive. Great benefit.
2017-12-15Big improvement since first visit.
2017-12-14i felt great about the outcome of my treatment, especially since I really didn't realize there was therapy for my problem. My problem has greatly improved.
2017-12-14I feel the therapy I did helped very much. I will continue to do therapy at home per Justin's directions.
2017-12-11Treatment outcomes are good
2017-12-11After completing my sessions I felt good and was without pain.
2017-12-08I improved more than I had hoped for.
2017-12-07I felt opptimistick
2017-12-07They were great and many oof the issues were resolved.
2017-12-07Physical therapy works but you have to put the work in.
2017-12-06I will still need surgery but I feel I am better prepared for it.
2017-12-05Really glad I have found some way to control edema.
2017-12-05Treatment outcome was good, but there was room for improvement.
2017-12-05Outcome was very successful.
2017-12-05Great outcomes on my son.
2017-12-04I was unsure how fast I was expected to progress at first. And when I seemed unsure of my progress, he indicated when I was in the right place and where I needed to put in the extra time.
2017-12-04I have my life back. Thanks!
2017-12-01I’ve seen slow progress which Kati explained strengthening is slower especially in my case, but it’s still exciting and inspiring to see the progress I am making!
2017-12-01A tremendous attentive effort was implemented to guide me through my desired recovery. Very pleased.
2017-12-01Great, treatment I recieved really helped.
2017-12-01Not sure how it is suppose to feel now. It feels some what better but still hurts often.
2017-12-01I am very pleased with the outcome. Kati did a wonderful job of considering my needs and where I wanted to be in the end. I would (and have) highly recommend Kati or any of the staff.
2017-11-27Above and beyond
2017-11-27Great, all goals were met.
2017-11-27I think we made great progress for the amount of visits I had. Wish I could’ve continued treatment to finish in a better place.
2017-11-27Great to be able to use my arms.
2017-11-26The out come was what I wanted to achieve!
2017-11-21I am happy with my treatment outcomes.
2017-11-20I feel like we worked together, planning pre-hab 6 months in advance, and during rehab.
2017-11-16She made sure I reached all the goals that were to be achieved before I was released
2017-11-16Very positive. I was quite discouraged when I first started therapy, but so happy with the progress that has been made.
2017-11-16Excellent. Myriah worked with me through everything.
2017-11-14Happy and sad. Sad that it’s all on my shoulders now to do on my own, but happy Justin showed me how. Happy they worked with me on a bunch of different things to get me better.
2017-11-14It has really helped me to get stronger.
2017-11-10Wonderful! I thought I would need surgery. But great therapy= no surgery.
2017-11-09The goal to end pain was achieved. I regained back a lot of strength.
2017-11-07I felt that my treatment was excellent because Nate speaks good spanish and I understand him very well.
2017-11-06I could barely walk in the first time and now i am upright again, and able to resume my life.
2017-11-06No surprises. Third time to use your service.
2017-11-06Did not help much.
2017-11-01Needed to pass DOT physical after 3 weeks and I passed.
2017-11-01The treatment did not help. Courtney really worked and tried. Not sure what is wrong.
2017-10-27Great outcome. Feel as healthy as I did before my injury.
2017-10-25Excellent, took time to examine the area of injury prior to therapy, range of pain and tolerance of exercises at each appt.
2017-10-23Considering when I first went to FTG I was on crutches and now able to jog...I would say treatment was productive.
2017-10-23I left feeling much better than when I began
2017-10-17I can move my neck more, headache goes away.
2017-10-17My neck does not crack now, a lot stronger and with my shoulder and back, big improvements.
2017-10-17My treatment brought me to about 85% of my goals.
2017-10-16I was a bit skeptical when Whitney suggested dry needling on a stubborn muscle spasm, but I was thrilled with the result of the treatment Justin provided and how it relieved the spasm.
2017-10-16I definitely feel better than I did when I first came in. All my therapists really helped me when I had no hope for less pain.
2017-10-16Very happy with my outcome. Mitch was a lot of help.
2017-10-11I have been more flexible and I still do my stretches everyday
2017-10-11I feel everything possible was done to help me regain my strength and range of motion.
2017-10-09As good as can be expected for my age.
2017-10-09My treatment outcome for TMJ was very good. Courtney is very good at what she does for people! Needle massage helped with the pain in my jaw, ear and neck! I will recommend her.
2017-10-09Thanks to Courtney I can rise in the morning without almost crawling when I first came there.
2017-10-06My therapist properly explained PT exercises and was empathetic.
2017-10-05My knee feels better so the outcome was great.
2017-10-05I am very pleased with my therapy sessions and am excited as to the progress we have made toward healing.
2017-09-29I feel great my knee does not hurt
2017-09-29Better than expected
2017-09-28Benefit to me in all ways.
2017-09-27I feel equipped to carry on rehab to accomplish full recovery.
2017-09-25New shoes. Better balance. Had to adjust to the shoe. Way different than the other. Patient with the insurance company. Helped in that area also.
2017-09-21Excellent outcomes. Much better than I anticipated.
2017-09-21My son is only 5, they were so patient and made it fun for him.
2017-09-21Very pleased with the outcomes. Pain is under control and strength returning.
2017-09-21When I began treatment, I could barely move and was in extream pain. I am now daily increasing exercise time and increasing resistance. I still have some pain but nothing like it was. Will keep going thanks to Courtney and team.
2017-09-20At the beginning of therapy, I did not have a fully functioning knee and ankle that allowed me to participate in everyday activities. Throughout therapy they have continuously become stronger and thus more stable.I feel grateful now to be able to enjoy life!
2017-09-20I am feeling great improvement on both knees
2017-09-15Very good - I feel better
2017-09-15I feel almost no pain (1) came in at an 8 or 9 so they (Courtney and Katelin) were very helpful in making me feel at home and pain-free.
2017-09-12I, as well as my Dr, were amazed at how well I responded to PT and a boot. He thought it wouldn't work and I would have to do something else.
2017-09-12Well done, great progress
2017-09-12I feel very grateful and very happy that my finger is 100% better than when first started therapy
2017-09-11I feel that the outcome of my treatment was exactly what we were wanting to accomplish. I am very pleased with the outcome.
2017-09-07My lack of patience was the problem, not anything up here.
2017-09-07I feel 20 years younger.
2017-09-06He gave me exercises to do and explained what I needed to do to follow up treatment.
2017-09-06I am not having shooting pains in my hip now.
2017-09-05Unfortunately, my therapy did not help. I think it was just what I needed to take the next step and consult a specialist. My therapist gave me some direction for this process.
2017-09-05Nate was very good to my son and I appreciate his hard work with him.
2017-09-05I feel very good on my treatment outcomes. Therapy really helped.
2017-08-30Very satisfied with my outcome.
2017-08-30Dana and Nick were always so positive and explained the reason for the exercises. They were also conscious of my fatigue level and acted accordingly.
2017-08-30Besides getting down to business they visited with me and that made me comfortable.
2017-08-30The outcome was met
2017-08-30I was very pleased. I had been diagnosed with spinal stenosis and degenerative disk disease and was in a lot of pain. The neurosurgeon recommended steroid injection to relieve the pain. However, I decided to first try physical therapy. My pain is now gone. I have been pain-free for the past two weeks. Amazing!
2017-08-30I feel like I am progressing well.
2017-08-29I couldn't be more pleased with my progress.
2017-08-28I had a great experience and if I ever need therapy again, I will definitely come back.
2017-08-28Very happy with outcomes, thought my time at therapy was very successful.
2017-08-24I was very satisfied with my treatment outcome.
2017-08-23I am back to about 90 percent at this time which is above what was expected due to the condition.
2017-08-18Accomplished what could be done.
2017-08-17It went very well and the pain is almost gone. I wish I'd gone in sooner.
2017-08-16Very satisfied, very professional.
2017-08-16Has helped to lower my pain level and my Mobility I am grateful thank you Jack
2017-08-15Could not be better.
2017-08-15When I first started I couldn't imagine how they were going to get my range of motion back. But they did!!! Amazing therapists and staff. They are very professional, compassionate, and friendly.
2017-08-15100% outcomes, I met my goals and it was well worth the pain and treatment. Very satisfied with their work to help me get back to my normal self.
2017-08-11Excellent treatment and results.
2017-08-10Very please, went back to work early, outdoor activities, and stairs. When I finished PT, went camping...did some hiking, had a wonderful time.
2017-08-09I am satisfied with the treatment process. The healing is fast. Nate did a great job!
2017-08-09My injury was minor comparatively, but I have a back packing trip planed in a couple weeks. Kris was very mindful of this and worked to get my ankle stabilized and strengthened for this adventure.
2017-08-09Be good as could be.
2017-08-07Thoroughly impressed and happy to have had someone who could help me gain my range of motion and strength back in such a short amount of time
2017-08-07The treatment outcome was good because it helped my shoulder to get better.
2017-08-07I have experienced improvement in mobility and less pain.
2017-08-03I can't believe how well my body responded to treatment.
2017-07-31My outcome was beyond my expectation. Dr. Beck was impressed with speed and extent of my outcome.
2017-07-31Feel 100% better than when I started, can do a lot more more things. Would recommend to anyone.
2017-07-25I believe I am walking 100% better than i did when I started
2017-07-25I believe my outcome was excellent given my problem - lumbar stenosis
2017-07-20The problems I have can't be cured without surgery so I knew I wasn't going to be completely well but I did see some improvements.
2017-07-19It was great! Excellent staff! Courtney is very knowledgable and caring. Great treatment.
2017-07-18My outcome was great!
2017-07-17Felt good to see results based on informed treatment. Feels like I'm not only addressing the acute problem, but chronic.
2017-07-14They helped me. My pain went away, I will continue the exercises at home.
2017-07-14I thought Jeff was exceptional.
2017-07-13I have had PT prior to this treatment. I felt my PT to be very knowledgable and understanding to my injury. She talked me through exercises and also demonstrated them. I would recommend her for anyone. I enjoyed PT with her.
2017-07-11Always felt better after treatment!
2017-07-11Wonderful! So patient with my hyper son, made it fun and enjoyable for him
2017-07-11Very good at the present time
2017-07-11Improved my movement 90% <br /> I feel he done all that he could have done
2017-07-11This was my first time with therapy. It was beyond exceptional! Very professional, thoughtful, and well done! Thank you- Keep up the good work!
2017-07-11Good, need more help.
2017-06-27Due to my medical condition - I will seek Kris's help in the future. This will continue for the rest of my life. Kris has helped me beyond my expectations. I will return.
2017-06-26I feel I have improved thru treatment. The exercise Tom taught me really helped upper body strength and legs. I loved the pool.
First Impressions Survey:
Q1. How would you rate the ease of scheduling your first appointment?
Q2. How would you rate the friendliness of the staff who greeted you and prepared you for your first visit?
Q3. How well were your insurance benefit questions answered?
|Not Applicable (36)||
Q4. How well did your therapist explain your condition and future treatment plan?
Q5. How well did your therapist explain your home program, the scheduling process and the importance of keeping scheduled appointments?
Q6. How was your first visit with us?
106 responses (click to view)
106 responses (click to view)
2018-02-16Amazing! Starting to feel better already.
2018-02-01Are you kidding? (It was LOVELY!)
2018-02-01I found it limited. There was very basic info shared. Not much that I didn't already know. It was kind of helpful but not worth $175. Not a lot of direction therapy or a workout.
2018-02-01Wonderful, Dana is amazing
2018-01-31Excellent! They treat you like family and I would suggest them to everyone!w6uB
2018-01-17Excellent love the therapist. Always looking out for your welfare & health. Makes sure that you are comfortable with what you are doing. Answers any questions that you might have.
2018-01-16Not good but not your fault. Dr Kaiser and his staff failed to deliver medical records or reports, crucial for my evaluation.
2017-12-31It was fine.
2017-12-30Great. Went through the exercises then did them at home. On my second visit I received a dry needling treatment. After three days the pain I’ve been experiencing for years is nearly gone.
2017-12-29It was very helpful. Kati was amazing and friendly and made sure I wasn’t in any pain during the evaluation
2017-12-23Well organized and easily understood and given take-home diagrams for my treatment !!
2017-12-23OH' The weather outside was frightful, but the pool was so delightful -----------------let it snow,let it snow,let it snow!!!!!!!!!!
2017-12-22Very well. Mariah did an excellent job of explaining and showing me how to do the exercises need.
2017-12-22It went extremly well.
2017-12-22Michelle was wonderful to work with.
2017-12-16Personal and professional.
2017-12-14I felt very comfortable and welcome. I didn't hesitate to ask any questions about my physical therapy and the questions I did ask were answered professionally and at a level I could easily understand.
2017-12-14Easy and enjoyable.
2017-12-13Helped me understand my injury for the first time
2017-12-13It want well. I am happy with it.
2017-12-05Excellent. Everyone was very kind and helpful.
2017-11-29Great! Love you guys! Everyone there is so wonderful!
2017-11-28Excellent. Michelle did a great job of creating a plan for me.
2017-11-28It was surprisingly really good
2017-11-20My first visit was great!u
2017-11-19Excellent! I would have expected nothing less.
2017-11-14it was very good. therapist was knowledgeable and thorough
2017-11-06Great - Michelle Cook has worked me on many issues in the past - she is an excellent therapist, very caring - she is the best!
2017-11-06It went well, very smooth. Nate tested my knee and came up with a plan for treatment.
2017-10-27Good, Jeff was very helpful and up to date,and explained everything well.
2017-10-26Excellent. I received a diagnosis and a treatment plan during the first visit so I understood the issue and what we were going to do to fix it.
2017-10-25Excellent. Really seem to help the issues I was needing worked on.
2017-10-25Great as always. I can trust Fremont Therapy to help when needed. Excellent professional staff(therapists)
2017-10-11very good. I felt he was thorough
2017-10-05Nick is simply an outstanding PT.
2017-10-05very good. as have the follow up visits so far.
2017-09-26Great! Ashley and Jake made me feel welcome when I was filling out my paperwork, and Nick made me feel comfortable during my appointment. I was concerned that I would have problems with a therapist, but Nick proved to be knowledgeable, a good listener, and easy to work with. I am very happy with everyone at Fremont.
2017-09-25Great! Courtney spent a good amount of time with me to explain the process and future treatment for my condition
2017-09-19As expected - I've been to FTG for other physical therapy needs, and have always been pleased with the friendliness and expertise of the staff.
2017-09-19Very pleasant. Darsey is so pleasant and accomadating in scheduling appts. Mitch takes a lot of time with me. He explains how each exercise is going to benefit my recovery and strengthen my back muscles.
2017-09-13Awesome.<br /> I was all scared and was impressed.
2017-09-13The receptionist was warm, kind and helpful. Courtney was FREAKING AMAZING! She took the time to listen to me and to get to know how my symptoms are impacting my life and how my life is impacting my symptoms. She was kind, compassionate, understanding, helpful, and she provided education and shared with me that there is hope to improve my Fibromyalgia symptoms. I felt so comfortable being in Courtney's care....I felt a huge weight lifted off of my shoulders knowing that she truly cares about her patients and that she already wants to see me get better!<br /> Unfortunatley, I flared up severely the night Courtney dry needled me for the first time. The next day, I was able to leave a message for Courtney stating that I was in severe pain and could not get out of bed to go to work. She asked me if I could come in to get some cupping done by another PT. Rebecca was so helpful! She was incredibly gentle with me due to my pain and she "lightly" cupped me and it helped immensely. I feel so well taken care of at FTG. Thank you all!
2017-09-06We had a great experience and the problem was fixed we will definitely be back.
2017-08-30Jeff is very knowledgeable and good at his job and good at explaining what he hopes of helping me get better.
2017-08-24It was great I like the front desk they were nice and friendly.
2017-08-22condition and treatment were both explained well. Therapist was friendly and made sure everything was understood..
2017-08-19Positive. Nate answered all my questions. ut me at ease.
2017-08-17Myriah was awesome!
2017-08-16My first visit was really good. They made me feel comfortable.
2017-08-13It was awesome the people they were very friendly and knowledgeable .
2017-08-11Very informative and encouraging. I felt like he really listened to my concerns and offered a plan.
2017-08-03My first visit was 3 days after my surgery so it was slow and I was apprehensive. Everyone made me feel relaxed in a few minutes into my visit.
2017-08-03Nate did a nice job evaluating my son and working with him.
2017-08-01My first visit was a great start! I did receive some relief from my shoulder pain immediately. The staff was friendly from the first person you see when you first walk through the door at Fremont Therapy in Lander.
2017-07-29Great! I have been having therapy for my knees for at least a year and have now started with him for my shoulder.
2017-07-28Very good and helpful.
2017-07-20it was fine
2017-07-19Whitney was thorough in her examination and provided me with at home exercises. I felt like she listened to my concerns and addressed all of them. <br /> <br /> I've had five follow up appointments and have been pleased with my progress. All of the staff have been helpful and caring.
2017-07-17Very friendly and very thorough in explaining plan.
2017-07-11Tom did a great job in explaining the problem and was positive about the solution and what could be done to correct it.
2017-07-11Need to answer the phone by identifying the place of business instead of just hello.
2017-07-06refreshing hot pool, good to see the FTG group again!
2017-07-06My first visit was good. I was very surprised how knowledgeable Dana was and I was very pleased to be able to move my shoulder in ways that I could not move it on my own. For never having been to physical therapy before, I have a much better understanding of the amazing work these therapists do.
2017-07-06I was very impressed and comfortable w the experience. Nice facilities, friendly and helpful staff. Kris built trust rapidly by listening with his calm, no rush demeanor. He shared his knowledge and directions in very helpful and understandable way. I'm very glad I didn't go back to previous PT.
2017-07-05It was good. Staff was friendly, and very helpful when I came in.
2017-06-27Everyone was very friendly, very informative. Told me things I never knew.
2017-06-26Amazing. Courtney gave me my hope back. I felt helpless for the past several years and she has given me a good outlook on my future.
2017-06-21Went well. I was pleased with first session.
2017-06-21It was great. The staff is always very friendly and helpful.
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